Our Policies

At Climate Crusaders, we respect your right to control your personal data. You may delete your account at any time through the app.

How to Delete Your Account

1. Open the Climate Crusaders app
2. Tap Settings (gear icon) on the top right corner of the Home Page
3. Select Delete Account
4. Confirm your request

If you are unable to access the app, request deletion by contacting [email protected] using the email address associated with your account.

What Happens When You Delete Your Account

The following will be permanently deleted:

• Profile and account data
• Challenge history and points balance
• Help desk conversations and notifications
• Any personal content you submitted (images, videos, and other user submissions)

Limited Data Retention

Some data may remain outside our systems, controlled by third parties or your device settings:

• App data stored in Google Drive backups (if device backup is enabled)
• Third-party sign-in authorization tokens (Google / Apple)
• Receipts stored by Google for purchases (if applicable)

Contact

1. Introduction

Climate Crusaders ("Platform") is operated by Taniya Mohanta. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you use our mobile application, website, and related services.

This policy complies with: IT Act 2000, SPDI Rules 2011, Digital Personal Data Protection Act 2023, Consumer Protection Act 2019, and Indian Contract Act 1872.

2. Information We Collect

Registration & Account Information

Data Type	Required	Purpose
First Name, Last Name	Required	Account identification
Username	Required	Unique identifier (3–10 characters)
Email Address	Required	Login, communications, OTP verification
Password	Required	Account security (hashed; never stored as plain text)
Mobile Number	Optional	WhatsApp notifications, account recovery
Age / Age Group	Optional	Age-appropriate content, compliance
Gender	Optional	Personalized experience, aggregate analytics
Profile Picture	Optional	Profile identification, challenge verification

User-Generated Content

Challenge submissions (photos, videos, text), blog posts, comments, event attendance proof, and proposed challenges.

Automatically Collected Data

Device type/model, OS version, app version, network status, error logs, crash reports, challenge history, points balance, carbon footprint data, and in-app navigation patterns.

Third-Party Sign-In

Service	Data Received
Google Sign-In	Name, email, profile picture, Google user ID
Apple Sign-In	Name, email (may be relay address), Apple user ID
Facebook Login	Name, email, profile picture, Facebook user ID

3. How We Use Your Information

• Service Delivery: Account management, challenge participation, points & rewards, referral systems
• Communication: Push notifications, emails, in-app alerts, support responses
• Personalization: Location-based challenges, content recommendations, age-appropriate display
• Safety & Integrity: Identity verification via selfie, fraud prevention, policy enforcement
• Analytics & Improvement: Aggregate usage patterns, performance monitoring
• Advertising & Partnerships: Sponsored challenges; aggregate demographic reports only — no personal data shared with sponsors

4. Data Sharing & Disclosure

We share data only with the following service providers under strict contractual obligations:

Provider	Data Shared	Purpose
Google (Firebase)	Device tokens, crash logs, app events	Push notifications, crash reporting, cloud storage
Amazon Web Services (S3)	Uploaded images and videos	Media storage
Amazon SQS	Notification payloads	Message queuing

Partners and sponsors receive only anonymized aggregate data — never personally identifiable information.

5. Data Storage & Security

Data is stored on AWS Asia Pacific (Mumbai, ap-south-1). Security measures include:

• HTTPS/TLS encryption in transit; encryption at rest
• Industry-standard password hashing (never plain text)
• Role-based access controls and JWT authentication
• Regular security reviews and periodic assessments

6. Data Retention

Data Category	Retention Period
Account data (active users)	As long as account is active
Account data (after deletion)	Deleted immediately; media cleaned up within 30 days
Error and crash logs	90 days
Ad impression/click data	12 months (anonymized)
Backup copies	Purged within 30 days of account deletion

7. Your Rights Under the DPDP Act, 2023

• Right to Access: View your personal data through your profile in the App
• Right to Correction: Update data via profile settings
• Right to Erasure: Settings → Delete Account (permanent and irreversible)
• Right to Grievance Redressal: File complaints with our Grievance Officer or the Data Protection Board of India
• Right to Nominate: Nominate someone to exercise your rights in the event of death or incapacity

8. Children's Privacy

Minimum registration age is 13 years. We do not knowingly collect data from children below 13. Under the DPDP Act, processing data of children (below 18) requires verifiable parental consent. The Platform does not process children's data for advertising or behavioural monitoring.

9. Grievance Officer

1. Introduction & Acceptance

These Terms constitute a legally binding agreement between you and Taniya Mohanta, owner and operator of Climate Crusaders. By downloading, installing, or using the Platform, you agree to be bound by these Terms.

Governed by: Indian Contract Act 1872, IT Act 2000, Consumer Protection Act 2019, DPDP Act 2023, Consumer Protection (E-Commerce) Rules 2020.

2. Eligibility

• Minimum age: 13 years. Users aged 13–18 must have parental/guardian consent.
• You must have legal capacity to enter a binding agreement under the Indian Contract Act, 1872.
• You agree to provide truthful, accurate, and complete information during registration.

3. Account Registration & Security

• You are solely responsible for maintaining the confidentiality of your account credentials.
• Notify us immediately of any unauthorized access to your account.
• Each user may maintain only one active account. Creating multiple accounts to abuse the points/referral system is strictly prohibited.
• You may register using Google, Apple, or Facebook Sign-In.

4. Platform Services

Environmental Challenges

Participate by submitting proof of completion (photos, videos, text). Submissions are subject to manual, AI-based, or hybrid verification. Points are awarded upon successful verification.

Challenge of the Day

A daily featured challenge with additional points and limited slots on a first-come, first-served basis.

Rewards & Redemption

Points can be redeemed for tree plantations, NGO donations, discount coupons, and eco-products. Points have no monetary or cash value and cannot be transferred, sold, or exchanged for cash.

Referral Program

Referral points are awarded when referred users complete qualifying activities. Abuse (fake accounts, self-referrals) results in forfeiture and potential account termination.

Green Ambassador Program

Users may apply or be nominated for Green Ambassador designation. Taniya Mohanta reserves the right to grant or revoke this status at her discretion.

5. Points System

• Points are non-transferable and have no cash or monetary value.
• Point balances may be adjusted in cases of fraud, error, or system malfunction.
• Tampering with the points system will result in immediate account termination.
• Selfie verification earns higher points than submissions without selfie; video submissions may earn additional bonus points.

6. Verification & Submission Requirements

• Submissions must be original and reflect genuine completion of the challenge.
• Photos and videos must be captured by the user — not copied from other sources.
• Selfie verification is optional but recommended for higher points.
• Repeated fraudulent submissions will result in account penalties or termination.

7. Content Guidelines & Prohibited Conduct

All content must be truthful, original, appropriate for a 13+ audience, and must not infringe third-party rights. You shall not post obscene, defamatory, hateful, or illegal content. You shall not:

• Create fake or duplicate accounts
• Submit false or fraudulent challenge proofs
• Use bots, scrapers, or automated tools to interact with the Platform
• Attempt to hack, reverse-engineer, or compromise Platform security
• Use the Platform for commercial purposes without prior written consent

8. Intellectual Property

The Platform and all original content created by Taniya Mohanta are protected under the Copyright Act 1957 and Trade Marks Act 1999. By posting content, you grant a non-exclusive, royalty-free, worldwide license for platform operations. You retain ownership of your original content.

9. Third-Party Services & Partners

Taniya Mohanta does not endorse or guarantee products, services, or claims of any third-party sponsor. The Platform acts as an intermediary and is not liable for quality, delivery, or fulfillment of partner rewards.

10. Disclaimers & Limitation of Liability

The Platform is provided on an "as-is" and "as-available" basis. Total liability for any claim shall not exceed INR 1,000 or the value of points in your account, whichever is lower.

11. Account Suspension & Termination

Accounts may be suspended or terminated for Terms violations, fraudulent behavior, 12 months of inactivity, or legal requirements. You may terminate at any time via Settings → Delete Account. All accumulated points and rewards will be forfeited upon termination.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Disputes shall be resolved through: (1) amicable negotiation (30 days), then (2) mediation (Indian Council of Arbitration), then (3) arbitration under the Arbitration and Conciliation Act, 1996. You may also file a consumer complaint under the Consumer Protection Act, 2019.

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1. Purpose

This policy outlines how Climate Crusaders (operated by Taniya Mohanta) obtains, manages, and records user consent for the collection and processing of personal data. Drafted in compliance with the DPDP Act 2023 and SPDI Rules 2011.

2. Consent Framework

Touchpoint	Consent Type	Data Collected
Account Registration	Explicit (checkbox)	Name, email, password, username, age, gender, location
Profile Picture Upload	Explicit (action-based)	Facial image via live camera capture
Location Permission	Explicit (OS-level prompt)	Approximate/precise GPS location
Camera Permission	Explicit (OS-level prompt)	Photos and videos for challenge submissions
Microphone Permission	Explicit (OS-level prompt)	Audio recording in video submissions
Push Notification Permission	Explicit (OS-level prompt)	Device token for notifications
Social Login (Google/Apple/Facebook)	Explicit (OAuth consent)	Name, email, profile picture from provider
Challenge Selfie Submission	Implicit (voluntary action)	Facial image for verification
Blog Post / Event Registration	Implicit (voluntary action)	Blog content / registration and attendance data
Help Desk Contact	Implicit (voluntary action)	Support messages and attachments

At registration, users must actively check a consent checkbox confirming agreement to the Terms and Privacy Policy. Registration cannot proceed without this consent. Timestamp and method of consent are recorded.

3. Device Permission Details

Permission	Can Be Denied?	Impact of Denial
Camera	Yes	Cannot take photos/videos for challenges; can still browse
Photo Library	Yes	Cannot upload existing photos; can use live camera
Microphone	Yes	Videos will have no audio
Location	Yes	Location-based content not personalized; all features still work
Push Notifications	Yes	No push notifications; in-app and email notifications still work

4. Consent Management

Notification Preferences (Settings → Notification Preferences)

Channel	Default	User Control
Push Notifications	ON	Toggle ON/OFF
Email Notifications	ON	Toggle ON/OFF
In-App Notifications	ON	Toggle ON/OFF
WhatsApp Notifications	OFF	Toggle ON/OFF (requires mobile number)

Device permissions can be revoked at any time via device Settings: iOS → Settings → Climate Crusaders  |  Android → Settings → Apps → Climate Crusaders → Permissions.

5. Withdrawal of Consent

Under Section 6(4) of the DPDP Act 2023, you have the right to withdraw consent at any time:

Method	How	Effect
Delete Account	Settings → Delete Account	All data deleted permanently. Complete withdrawal.
Disable Notifications	Settings → Notification Preferences	Stops non-essential communications. Account remains active.
Revoke Device Permissions	Device Settings	Stops specific data collection. Account remains active.
Contact Us	Email us directly	Request specific data processing to stop.

6. Consent for Minors

• Minimum age for registration: 13 years
• Under the DPDP Act 2023, processing data of children (below 18) requires verifiable parental consent
• We do not knowingly collect data from children below 13
• The Platform does not process data of children for advertising or behavioural monitoring (Section 9, DPDP Act)

7. Third-Party Data Sharing

Only anonymized, aggregate data is shared with sponsors and partners (participation counts, campaign metrics, event attendance numbers).

8. Consent Records

We maintain records of: date/time of consent, method of consent, version of Terms and Privacy Policy agreed to, and consent withdrawal date (if applicable). Records retained for active accounts for the duration of activity, and for up to 3 years after deletion for legal compliance.

9. Your Rights Under Indian Law (DPDP Act, 2023)

Right	How to Exercise
Right to Information	Read this policy + Privacy Policy
Right to Access	View profile in the App
Right to Correction	Edit profile in Settings
Right to Erasure	Settings → Delete Account
Right to Withdraw Consent	Settings → Delete Account or contact us
Right to Grievance Redressal	Contact Grievance Officer
Right to Nominate	Contact us in writing

10. Grievance Redressal

Step 1: Contact support via email. Step 2: Escalate to Grievance Officer. Step 3: File a complaint with the Data Protection Board of India under the DPDP Act, 2023.